Tramontina Official Note

We have decided to resume our operations while continuing to make every effort to carry out prevention and care measures for everyone. We will be following the guidelines provided by the Ministry of Health to ensure everyone’s health, safety and well-being.


  • our factories will resume operations on April 13;

  • our official T-stores will follow the guidelines established by the local authorities and shopping malls where they are located;

  • our factory stores (T factory) will remain closed for now.

We also want to remind you that our digital channels remain available to serve everyone in a clear and transparent manner, as we have always done, and our online store,, continues to operate normally and is following all the safety and care guidelines recommended by health authorities.

For additional information, please contact our Customer Service by email:

And, once again, we want to emphasize that what matters most to us are people: Our employees, customers, store partners and suppliers.

Let's overcome this difficult time responsibly, together!